Privacy Policy

Last updated: 3rd January 2026

This privacy policy explains how Worked ("I", "me", "my") collects, uses, and protects your personal information when you use this website or my services.

What information I collect

I collect information you provide directly to me, including:

Name and contact details (email address, phone number)
Business information you share during coaching sessions
Payment information (processed securely through Stripe)
Booking and scheduling information (managed through Calendly)

I also collect information automatically when you visit my website, including:

Browser type and device information
IP address and location data
Pages visited and time spent on the site

How I use your information

I use your information to:

Provide coaching and operational support services
Communicate with you about bookings, payments, and services
Send monthly newsletters (only if you've subscribed)
Improve my website and services
Comply with legal obligations

Who I share your information with

I use the following third-party services that may process your data:

Wix - website hosting
Google Workspace - email and document storage
Microsoft Office - document creation and storage
Calendly - appointment scheduling
Stripe - payment processing

These providers have their own privacy policies and security measures. I do not sell or rent your personal information to third parties.

Your rights

Under UK GDPR, you have the right to:

Access the personal information I hold about you
Request correction of inaccurate information
Request deletion of your information
Object to processing of your information
Withdraw consent at any time
Unsubscribe from marketing communications

To exercise any of these rights, contact me at hello@abbyshacklock.com.

How I protect your information

I take reasonable measures to protect your information from unauthorised access, use, or disclosure. However, no internet transmission is completely secure, and I cannot guarantee absolute security.

This website may use cookies to improve your browsing experience. You can control cookies through your browser settings.

Data retention

I retain your personal information for as long as necessary to provide services and comply with legal obligations. Coaching session notes are kept for 3 years after our final session. Business records are kept for 7 years for tax and legal purposes.

Children's privacy

My services are not directed at anyone under 18. I do not knowingly collect information from minors.

Changes to this policy

I may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact

If you have questions about this privacy policy or how I handle your information, contact me at: hello@abbyshacklock.com